RANATICS MOBILE
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Accounts

How to log in

Use your game account to access purchases, listings, your wallet, and Affiliates.

Sign in with a game username

  1. Open Log in.
  2. Enter your game Username and Password, then choose Sign in. Use your account username, not your character name.
  3. Open My account to reach your wallet, purchases, and listings. Use Sign out when finished on a shared device.

For localhost testing, use an account supplied by the team for the local game. A live game account is not automatically available in this demo.

Registered with Apple or Google?

Choose Sign in with Apple or Sign in with Google using the same provider account you use in game. Website sign-in opens that game account; it does not merge different Apple and Google identities by email.

Create your account on the website

  1. Open Create account, or a friend's referral link.
  2. Check the large Invited by name if you arrived through a friend's link. Otherwise, leave Who invited you? blank or enter and check a friend's code. An invalid code shows an error; an invitation is optional. Choose Apple or Google, or fill in Username, Password, Second password / PIN, Email and both confirmations. A new account is shared by the website and game. An existing provider identity opens its existing account.
  3. A new account created through a valid referral link is referred automatically. Check My account for your saved referrer and your own affiliate link.
  4. After registration, follow Step 2 · Download and play. Choose Android for Google Play, or iOS for TestFlight, then sign in with the same username/password or Apple/Google identity. Create your character in game; social accounts may be asked to choose a PIN.

Your game account username and character name are separate from your public referral name. Authenticator-protected accounts must complete their normal verification, including when opened from Create account.

Manual usernames use 4–12 letters or numbers. Password and PIN use 6–16 characters and follow the game's case-insensitive rules. Keep the second password safe for account recovery and character deletion. Registering with an email does not link an Apple or Google identity.

Localhost uses an isolated database. Provider buttons remain unavailable there until local-compatible OAuth settings are configured; use the team's local username account to test the dashboard.

Login and recovery help

“Check your game username and password”

Check that you entered the account username rather than a character name, removed accidental spaces, and used the account for this test environment. If it still fails, contact support with your username and the exact error.

The sign-in service is unavailable

Wait briefly, then reload the page. If the message remains, tell the team which page failed and when; do not repeatedly submit your password.

I forgot my password or lost provider access

See Account recovery. Use game account recovery for a game username, or Apple's or Google's recovery process for a provider account. Ask support if you cannot find the recovery option.

Support needs your username and error message, never your password, verification code, or recovery code.

Still need help? Contact support with your username, order or listing reference, and the message shown.